To appear in AI answers, the crawlers behind those answers need to reach your pages. Check robots.txt for rules that block them, and check that your firewall or bot protection isn't blocking them either. Each AI company runs separate crawlers for training and for search, so you can choose which to allow.
The user agents that matter
| User agent | Company | What it's for | If you block it |
|---|---|---|---|
| GPTBot | OpenAI | Collects content that may be used to train OpenAI's models | Your pages are left out of future training |
| OAI-SearchBot | OpenAI | Finds pages to show in ChatGPT search | You can drop out of ChatGPT's search answers |
| ChatGPT-User | OpenAI | Fetches a page when a ChatGPT user's request needs it | OpenAI says robots.txt rules may not apply to it |
| ClaudeBot | Anthropic | Collects content that may be used to train Anthropic's models | Your pages are left out of future training |
| Claude-SearchBot | Anthropic | Indexes pages to improve Claude's search results | You may appear less in Claude's search answers |
| Claude-User | Anthropic | Fetches pages when a Claude user asks | Claude can't retrieve your pages for its users |
| PerplexityBot | Perplexity | Indexes pages for Perplexity's answers; not used for training | You can drop out of Perplexity's answers |
| Perplexity-User | Perplexity | Fetches a page when a user asks | Perplexity says it generally ignores robots.txt |
| Google-Extended | Controls Gemini training and grounding in Gemini Apps; it doesn't crawl | Gemini Apps can't ground answers in your pages. Google Search is unaffected | |
| Googlebot | Google Search, including AI Overviews and AI Mode | You leave Google Search | |
| Bingbot | Microsoft | Bing, which also grounds Copilot | You leave Bing and Copilot's answers |
| Applebot-Extended | Apple | Controls whether Apple trains its models on your content; it doesn't crawl | Your pages stay in Apple's search results |
Search crawlers versus training crawlers
If you want to be cited but don't want your content used for training, allow the search and user agents (Googlebot, Bingbot, OAI-SearchBot, ChatGPT-User, Claude-SearchBot, Claude-User, PerplexityBot) and disallow the training ones (GPTBot, ClaudeBot, Applebot-Extended). If you want the widest visibility, allow them all.
Google-Extended is the hard call. Blocking it keeps your content out of Gemini training, but Google says it also stops Gemini Apps using your pages to ground answers. It has no effect on Google Search or its AI Overviews.
User-agent: GPTBot
Disallow: /
User-agent: ClaudeBot
Disallow: /
User-agent: Applebot-Extended
Disallow: /
User-agent: *
Allow: /
Sitemap: https://example.com/sitemap.xmlThe widest-visibility version is a single group for every user agent that allows all your public pages, which is what this site ships. OpenAI says a change can take about 24 hours to reach its search systems; the others don't publish a figure.
Blocked without knowing it
- A blanket Disallow: / for User-agent: * left over from a staging site.
- Bot protection or a web application firewall that challenges anything that isn't a browser.
- Your CDN's defaults. Cloudflare has asked new domains whether to block AI crawlers since July 2025, and from 15 September 2026 its default for new domains blocks training and agent bots on pages that show ads, while search crawlers stay allowed.
- A CMS or SEO plugin setting that blocks AI crawlers by default.
- Content that only appears after JavaScript runs, which many AI crawlers never execute.
Our free AI visibility checker tests your robots.txt against each major AI crawler and reads your homepage the way a crawler that doesn't run JavaScript does.
Access is the first step of generative engine optimisation: an assistant can't cite a page its crawler never fetched. Once crawlers can get in, llms.txt is an optional extra, and measuring citations tells you whether any of it is working. Our AI visibility page covers what we check for you.
Once the door is open, crawlers need something worth fetching. A site that hasn't published in months gives an assistant nothing new to cite when your buyers ask this week's questions. AutomatedSEO keeps them fed. It publishes 30 articles a month, written answer-first in your voice with sources linked, straight to WordPress, Webflow, Shopify, Ghost, Framer or your own stack, on a steady schedule.
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Sources
Checked on 27 September 2026.
- OpenAI: Overview of OpenAI crawlers
- Anthropic: Does Anthropic crawl data from the web, and how can site owners block the crawler?
- Perplexity: Perplexity crawlers
- Google Search Central: Google's common crawlers
- Apple: About Applebot
- Cloudflare changelog: New options to manage AI traffic
- RFC 9309: Robots Exclusion Protocol
Written by
Founder and SEO enthusiast
Mielad Niekzad is the founder of AutomatedSEO and an SEO enthusiast.
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